Shipping policy

Saberoo Shipping Policy

 

Shipping Policy

Thank you for shopping with us! Below is our shipping policy, which outlines estimated delivery times, processing, tracking, and international delivery info.

🌍 Where We Ship

We proudly ship Australia-wide, to the United States, and Europe! All orders are processed and fulfilled by our trusted manufacturing partner. Please note that our products are shipped directly from their overseas facility, which enables us to offer you the highest quality sabers at the best possible price.

Estimated Delivery Times:
• Order Processing: 3–7 business days
• Shipping Time: 10–20 business days (depending on location)

Tracking information will be provided once your order has been dispatched.

📦 Order Processing Times

All orders are processed and shipped within 3–7 business days, depending on product availability and customization (if applicable).

Once your order is processed, you will receive a shipping confirmation email with tracking information.

🚚 Estimated Delivery Times

Please note that these are estimates only and can vary depending on carrier performance, customs delays, and peak seasons.

  • Australia: 12–25 business days

  • New Zealand: 12–25 business days

  • United States: 12–25 business days
  • Europe: 12–25 business days

📦 Tracking Your Order

Once your item has shipped, you’ll receive a tracking link via email. Tracking can take 3–7 business days to update after dispatch. If you have not received your tracking number within 10 days of ordering, please contact us at info@saberoo.com.au.

💡 Customs, Duties & Taxes

International orders may be subject to customs duties or import taxes. These fees are not included in your order total and are the responsibility of the customer.

❗ Delayed or Lost Shipments

While most orders arrive on time, delivery delays can occur due to factors beyond our control (e.g., customs inspections, postal backlogs, natural events). If your package appears lost or hasn’t moved for an extended time, contact us and we’ll assist with an investigation or reshipment if needed.

🚫 Incorrect Address Disclaimer

Please ensure your shipping address is accurate. We are not responsible for packages lost due to incorrect or incomplete addresses entered at checkout.

Questions?

If you have any questions about your order’s delivery status, feel free to contact us at info@saberoo.com.au.

Disclaimer:

Saberoo is an independent retailer of custom saber-inspired collectibles and accessories. Our products are original creations and are not affiliated with, endorsed by, or licensed by The Walt Disney Company, Lucasfilm Ltd., or any of their subsidiaries or affiliates.

We do not use official trademarks in connection with any licensed characters, films, or franchises owned by Disney or Lucasfilm. Any resemblance of our products to cinematic or fictional elements is purely coincidental or intended as general homage to the science fiction genre.

All trademarks, character names, and related imagery are the property of their respective owners. Saberoo respects intellectual property rights and is committed to ensuring our products remain distinct, original, and legally compliant.